InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

13th June 2023

No incidents reported

12th June 2023

No incidents reported

11th June 2023

No incidents reported

10th June 2023

No incidents reported

9th June 2023

No incidents reported

8th June 2023

No incidents reported

7th June 2023

Liverpool Ratcliffe Building, Princeton Place

We are currently investigating partial service outage at the Ratcliffe Building. We are working with the on-team site to check power to the equipment. A further update is expected shortly.

  • Internet services have now been restored.

  • Power is now restoring to the building.

  • We have been notified that power to an area of the building is currently off due to an electrician working within this area of the building. They are unable to restore power currently for safety reasons, but do expect that power will be restored within the hour and internet services will then resume at this point.