All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

9th March 2023

No incidents reported

8th March 2023

No incidents reported

7th March 2023

No incidents reported

6th March 2023

Liverpool Baltic Studios, L1 - Disrupted Connectivity

We are currently receiving reports of disrupted connectivity in Baltic Studios, Liverpool. This is currently being investigated by our Network Operations Team.

  • Service has been fully restored to the building.

  • Power has now been restored to our equipment and services should now be back online. We are currently monitoring connectivity in the building.

  • Engineers have now been dispatched to site. Eta 1 hour 45 minutes.

  • Our Network Operations Team have identified equipment in the building has gone offline. We are currently liaising with onsite contacts to rule out any power issues in the building. We expect a further update very shortly.

    • 5th March 2023

    No incidents reported

    4th March 2023

    No incidents reported

    3rd March 2023

    No incidents reported