InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

7th March 2023

No incidents reported

6th March 2023

Liverpool Baltic Studios, L1 - Disrupted Connectivity

We are currently receiving reports of disrupted connectivity in Baltic Studios, Liverpool. This is currently being investigated by our Network Operations Team.

  • Service has been fully restored to the building.

  • Power has now been restored to our equipment and services should now be back online. We are currently monitoring connectivity in the building.

  • Engineers have now been dispatched to site. Eta 1 hour 45 minutes.

  • Our Network Operations Team have identified equipment in the building has gone offline. We are currently liaising with onsite contacts to rule out any power issues in the building. We expect a further update very shortly.

  • 5th March 2023

    No incidents reported

    4th March 2023

    No incidents reported

    3rd March 2023

    No incidents reported

    2nd March 2023

    No incidents reported

    1st March 2023

    No incidents reported