Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
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Fibre Networks
Lincolnshire
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Staffordshire
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Manchester
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Connectivity Services
OFNL FTTP
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xDSL Broadband Services
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Datacentres - London
London - Telehouse East
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London - Telehouse North
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London - Equinix LD8
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London - QiComm Tutis Point
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Datacentres - North West
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Past Incidents
26th February 2023
No incidents reported
25th February 2023
No incidents reported
24th February 2023
No incidents reported
23rd February 2023
No incidents reported
22nd February 2023
No incidents reported
21st February 2023
No incidents reported
20th February 2023
LiverpoolBedford House 2
Some areas of Bedford House 2,formerly Myrtle Street Apartments, are currently without service. This is due to a hardware failure and engineers have been dispatched to site to repair/replace.
ETA to site 2.25 hours.
Engineers attended. Replaced equipment and tested. Services restored
