Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
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Fibre Networks
Lincolnshire
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Staffordshire
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Manchester
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Liverpool
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North Lincolnshire
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Connectivity Services
OFNL FTTP
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xDSL Broadband Services
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Wireless Services
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Voice Services
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Datacentres - London
London - Telehouse East
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London - Telehouse West
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London - Telehouse North
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London - Equinix LD8
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London - QiComm Tutis Point
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Datacentres - North West
Liverpool - Royal Exchange
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Manchester - MANOC 4
Operational
Past Incidents
22nd February 2023
No incidents reported
21st February 2023
No incidents reported
20th February 2023
LiverpoolBedford House 2
Some areas of Bedford House 2,formerly Myrtle Street Apartments, are currently without service. This is due to a hardware failure and engineers have been dispatched to site to repair/replace.
ETA to site 2.25 hours.
Engineers attended. Replaced equipment and tested. Services restored
