Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
29th January 2023
No incidents reported
28th January 2023
No incidents reported
27th January 2023
No incidents reported
26th January 2023
No incidents reported
25th January 2023
No incidents reported
24th January 2023
LiverpoolLiverpool - Device Authentication Error
We are currently experiencing an authentication error on devices, which is preventing users from logging into our network.
This is currently being investigated by our Network Team who are working to resolve this as quickly as possible.
Testing has now been completed.
This issue is now resolved.
Services are restoring.
Our team are now conducting testing and monitoring.
