InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

26th January 2023

No incidents reported

25th January 2023

No incidents reported

24th January 2023

Liverpool Liverpool - Device Authentication Error

We are currently experiencing an authentication error on devices, which is preventing users from logging into our network. This is currently being investigated by our Network Team who are working to resolve this as quickly as possible.

  • Testing has now been completed. This issue is now resolved.

  • Services are restoring. Our team are now conducting testing and monitoring.

    • 23rd January 2023

    No incidents reported

    22nd January 2023

    No incidents reported

    21st January 2023

    No incidents reported

    20th January 2023

    No incidents reported