InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

25th January 2023

No incidents reported

24th January 2023

Liverpool Liverpool - Device Authentication Error

We are currently experiencing an authentication error on devices, which is preventing users from logging into our network. This is currently being investigated by our Network Team who are working to resolve this as quickly as possible.

  • Testing has now been completed. This issue is now resolved.

  • Services are restoring. Our team are now conducting testing and monitoring.

    • 23rd January 2023

    No incidents reported

    22nd January 2023

    No incidents reported

    21st January 2023

    No incidents reported

    20th January 2023

    No incidents reported

    19th January 2023

    No incidents reported