InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

24th January 2023

Liverpool Liverpool - Device Authentication Error

We are currently experiencing an authentication error on devices, which is preventing users from logging into our network. This is currently being investigated by our Network Team who are working to resolve this as quickly as possible.

  • Testing has now been completed. This issue is now resolved.

  • Services are restoring. Our team are now conducting testing and monitoring.

  • 23rd January 2023

    No incidents reported

    22nd January 2023

    No incidents reported

    21st January 2023

    No incidents reported

    20th January 2023

    No incidents reported

    19th January 2023

    No incidents reported

    18th January 2023

    No incidents reported