All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

8th September 2022

No incidents reported

7th September 2022

No incidents reported

6th September 2022

No incidents reported

5th September 2022

Marshchapel / North Thoresby Cabinet - Power Cut

Services are considered at risk at this time whilst our cabinet runs off of Battery Back up. Engineers are on route with a similar ETA to that of batteries going empty and having to change over to a generator. We are hoping for a seamless transition however you may see a period of downtime during the change.

Statement from Northern Power Grid

INCD-327274-A Premises Affected: 70

Restoration Estimate: 10:00 PM - 05 Sep 2022

Reason: The power cut affecting your cabinet has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

  • Services gradually restoring across both sites, mains power is still off and services considered at High Risk

  • Power is now off to our cabinet and efforts to restore have begun, Engineers are on site. This is now affecting both North Thoresby and Marshchapel services.

  • 4th September 2022

    No incidents reported

    3rd September 2022

    No incidents reported

    2nd September 2022

    No incidents reported