InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

7th September 2022

No incidents reported

6th September 2022

No incidents reported

5th September 2022

Marshchapel / North Thoresby Cabinet - Power Cut

Services are considered at risk at this time whilst our cabinet runs off of Battery Back up. Engineers are on route with a similar ETA to that of batteries going empty and having to change over to a generator. We are hoping for a seamless transition however you may see a period of downtime during the change.

Statement from Northern Power Grid

INCD-327274-A Premises Affected: 70

Restoration Estimate: 10:00 PM - 05 Sep 2022

Reason: The power cut affecting your cabinet has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

  • Services gradually restoring across both sites, mains power is still off and services considered at High Risk

  • Power is now off to our cabinet and efforts to restore have begun, Engineers are on site. This is now affecting both North Thoresby and Marshchapel services.

    • 4th September 2022

    No incidents reported

    3rd September 2022

    No incidents reported

    2nd September 2022

    No incidents reported

    1st September 2022

    No incidents reported