InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

6th September 2022

No incidents reported

5th September 2022

Marshchapel / North Thoresby Cabinet - Power Cut

Services are considered at risk at this time whilst our cabinet runs off of Battery Back up. Engineers are on route with a similar ETA to that of batteries going empty and having to change over to a generator. We are hoping for a seamless transition however you may see a period of downtime during the change.

Statement from Northern Power Grid

INCD-327274-A Premises Affected: 70

Restoration Estimate: 10:00 PM - 05 Sep 2022

Reason: The power cut affecting your cabinet has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

  • Services gradually restoring across both sites, mains power is still off and services considered at High Risk

  • Power is now off to our cabinet and efforts to restore have begun, Engineers are on site. This is now affecting both North Thoresby and Marshchapel services.

    • 4th September 2022

    No incidents reported

    3rd September 2022

    No incidents reported

    2nd September 2022

    No incidents reported

    1st September 2022

    No incidents reported

    31st August 2022

    No incidents reported