InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
Some systems are experiencing issues

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

13th April 2022

North Lincolnshire Barton/Barrow Power Issues.

Northern Power Grid have advised us that power has been lost to various sites within North Lincolnshire Barrow upon Humber / Barton upon Humber. Our on-call team is standing by to ensure continued service. Our network is currently operating on battery services.

  • Northern Power Grid has confirmed that power has been restored across the region. Our team was on-hand with backup generators to be deployed for sensitive sites. No external power requirements were needed on this occasion. We will be keeping our operational awareness for the near future for any re-occurrence.

    • 12th April 2022

    No incidents reported

    11th April 2022

    Manchester Manchester Local Crescent

    Our team have been notified of an issue relating to power in part of Manchester Local Crescent. This is affecting communicaiton equipment. Engineers are working with the on-site team to resolve this issue now.

  • The on-site team have confirmed that power has restored. We have now seen all our services return online.

    • 10th April 2022

    No incidents reported

    9th April 2022

    No incidents reported

    8th April 2022

    No incidents reported

    7th April 2022

    No incidents reported