InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

24th March 2022

No incidents reported

23rd March 2022

Liverpool Liverpool Internet Speeds lower than usual in some city centre locations

We are aware of some lower than normal speeds in some of city-centre locations. We are unsure if this is a network issue or if reports are related to issues with other services suffering service disruption. We are working to resolve this as soon as possible.

22nd March 2022

No incidents reported

21st March 2022

No incidents reported

20th March 2022

No incidents reported

19th March 2022

No incidents reported

18th March 2022

No incidents reported