Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
26th February 2022
No incidents reported
25th February 2022
No incidents reported
24th February 2022
No incidents reported
23rd February 2022
No incidents reported
22nd February 2022
No incidents reported
21st February 2022
No incidents reported
20th February 2022
North LincolnshireMains Power Outage Telecommunications Cabinet Barton Upon Humber
We have lost mains power to a major telecommunications cabinet located in Barton Upon Humber North Lincolnshire. Services are currently being maintained by power back up and engineers have been despatched to site.
Engineers have now closed this incident as resolved
Power back up services maintained service throughout - Mains power now restored.
19th February 2022
North LincolnshireUlceby North Lincolshire - Damaged Fibre Spine Route
A damaged fibre has been identified.
All services should now be resolved. If you are having connectivity issues we ask you to contact us at your earliest convenience. We are now monitoring network performance
A new cable has now been installed. The engineers are now connecting this cable to a joint in preparation of reconnecting customers affected one by one
A damaged fibre is being replaced today. This is is emergency work due to start at 12pm and expected to continue until 8pm this evening. This is to restore service to customers currently offline and also to prevent additional customers from losing service. We expect customers in the following areas to be affected by a period of downtime today
Station Road, Worsley Paddock, Martins Road, Fields Way, Carr Lane, Coronation Road, Model Farm, Brocklesby Road, Nelthorpe Close, James Place, Walkers Way, Fields End, Williams Drive, Gower Close, Spruce Lane
