InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

23rd February 2022

No incidents reported

22nd February 2022

No incidents reported

21st February 2022

No incidents reported

20th February 2022

North Lincolnshire Mains Power Outage Telecommunications Cabinet Barton Upon Humber

We have lost mains power to a major telecommunications cabinet located in Barton Upon Humber North Lincolnshire. Services are currently being maintained by power back up and engineers have been despatched to site.

  • Engineers have now closed this incident as resolved

  • Power back up services maintained service throughout - Mains power now restored.

    • 19th February 2022

    North Lincolnshire Ulceby North Lincolshire - Damaged Fibre Spine Route

    A damaged fibre has been identified.

  • All services should now be resolved. If you are having connectivity issues we ask you to contact us at your earliest convenience. We are now monitoring network performance

  • Front Street, Spruce Lane, Nelthorpe Close, Brocklesby Road, Worsley Paddock Services restored

  • Reconnection works have now begun

  • A new cable has now been installed. The engineers are now connecting this cable to a joint in preparation of reconnecting customers affected one by one

  • A damaged fibre is being replaced today. This is is emergency work due to start at 12pm and expected to continue until 8pm this evening. This is to restore service to customers currently offline and also to prevent additional customers from losing service. We expect customers in the following areas to be affected by a period of downtime today Station Road, Worsley Paddock, Martins Road, Fields Way, Carr Lane, Coronation Road, Model Farm, Brocklesby Road, Nelthorpe Close, James Place, Walkers Way, Fields End, Williams Drive, Gower Close, Spruce Lane

    • 18th February 2022

    No incidents reported

    17th February 2022

    No incidents reported