InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

9th February 2022

No incidents reported

8th February 2022

Manchester Manchester

We are currently investigating an issue with a Fibre Link between Manchester and London.

  • Our supplier is advising us that the Fibre has now been repaired and normal service has resumed. We are monitoring the situation

  • Our suppliers have advised the following: Damage has been located to a fibre joint servicing your connection between Manchester and London, our field engineers are currently investigating a suitable repair to this service.

    • 7th February 2022

    No incidents reported

    6th February 2022

    No incidents reported

    5th February 2022

    No incidents reported

    4th February 2022

    No incidents reported

    3rd February 2022

    No incidents reported