Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
9th January 2022
No incidents reported
8th January 2022
No incidents reported
7th January 2022
No incidents reported
6th January 2022
No incidents reported
5th January 2022
Barrow-Upon-Humber Network Line Issue
Our engineers are investigating a Line fault to our Barrow Cabinet. This is currently resulting in no internet for our Barrow customers. Engineers have been dispatched from our North Linconshire Base.
Openreach restored service at 13.31 this afternoon. We have been monitoring service since and everything appears restored.
Openreach has confirmed they have dispatched an engineer to resolve the problem. Next update 13.00
Our engineers have investigated and confirmed the issue is within Openreach. They have confirmed that resources are being allocated to resolve. Next update at 13:00
Engineers have now arrived at our Barrow Cabinet and are working with teams along the line route to identify the problem.
4th January 2022
No incidents reported
3rd January 2022
No incidents reported
2nd January 2022
North Lincs
There is currently an outage in due to an extended power outage with Northern Power Grid.
Our engineers are currently standing by to restore services.
Power has been restored and monitored for the last hour.
