All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

6th January 2022

No incidents reported

5th January 2022

Barrow-Upon-Humber Network Line Issue

Our engineers are investigating a Line fault to our Barrow Cabinet. This is currently resulting in no internet for our Barrow customers. Engineers have been dispatched from our North Linconshire Base.

  • Openreach restored service at 13.31 this afternoon. We have been monitoring service since and everything appears restored.

  • Openreach has confirmed they have dispatched an engineer to resolve the problem. Next update 13.00

  • Our engineers have investigated and confirmed the issue is within Openreach. They have confirmed that resources are being allocated to resolve. Next update at 13:00

  • Engineers have now arrived at our Barrow Cabinet and are working with teams along the line route to identify the problem.

    • 4th January 2022

    No incidents reported

    3rd January 2022

    No incidents reported

    2nd January 2022

    North Lincs

    There is currently an outage in due to an extended power outage with Northern Power Grid.

    Our engineers are currently standing by to restore services.

  • Power has been restored and monitored for the last hour.

    • 1st January 2022

    No incidents reported

    31st December 2021

    No incidents reported