InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

8th December 2021

No incidents reported

7th December 2021

Liverpool Wolstenholme Square

We are aware of a performance issue with services in Wolstenholme Square D/E. Our team have identified a faulty link cable and engineers are en-route to implement a solution.

  • Equipment has been exchanged and services have restored fully.

    • 6th December 2021

    No incidents reported

    5th December 2021

    No incidents reported

    4th December 2021

    No incidents reported

    3rd December 2021

    No incidents reported

    2nd December 2021

    Manchester Manchester > Burlington Square

    Our monitoring systems have identified a local power issue, power to the location appears to be restored however some equipment has not returned online. Our engineers are working with building management to restore services asap.

  • Our engineers have managed to locate a key for access and have restored services within the building. Customers should now have full access to services again.

  • On-site building management is currently unable to locate the keys required to access the communications room within the building. We are continuing to work with them to restore power to this room.