InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

30th November 2021

No incidents reported

29th November 2021

No incidents reported

28th November 2021

No incidents reported

27th November 2021

No incidents reported

26th November 2021

No incidents reported

25th November 2021

Salford Local Crescent - Line Down Issue

Engineers are currently on-site investigating a Line Issue to the building

  • Back up line now up and servicing customers. Testing and monitoring

  • 24th November 2021

    No incidents reported

    23rd November 2021

    Outage Manchester/Liverpool

    Our team has identified a fibre break between Manchester and London affecting services. more information will be available soon.

  • Routing appears to have been fixed and monitored over the last 2 hours. a root cause investigation is still underway.