All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

18th November 2021

North Lincolnshire Ulceby North Lincolnshire

Our engineers have identified a potential issue with an optical fibre port on the hardware within the local street cabinet. We have arranged for engineers to attend to swap the fault optical port between 1am and 2am on the 18/11/2021. During this time you may be without service for up to 15minutes as the optical port is swapped over. Your service should restore automatically and we request that you do not reset your equipment. We apologise for any inconvinence.

  • Our engineers have inspected the optics interface and replaced the relevant parts. This is now resolved. Anyone without connection is advised to restart their router.

  • 17th November 2021

    No incidents reported

    16th November 2021

    No incidents reported

    15th November 2021

    No incidents reported

    14th November 2021

    No incidents reported

    13th November 2021

    No incidents reported

    12th November 2021

    No incidents reported