All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

3rd November 2021

No incidents reported

2nd November 2021

Liverpool Copperas House

We are aware of an outage in the Copperas House building within Liverpool. The building management have been having works completed within the service area of the building. It has become apparent of damage caused to cabling on the 4th floor and above.

Replacement cabling has been ordered and engineers will visit 03/11 to restore sevices.

  • Service was restored.

  • 1st November 2021

    No incidents reported

    31st October 2021

    No incidents reported

    30th October 2021

    No incidents reported

    29th October 2021

    Manchester DDOS

    We are aware of a DDOS attack affecting the Manchester network. We are currently routing traffic to resolve this issue.

  • Our network team have managed to re-route the affected traffic and all services are flowing as normal.

  • 28th October 2021

    North Lincolnshire Planned Software Upgrade

    Planned software upgrades are being undertaken on our core routers connecting the rural villages within North Lincolnshire. This may cause an outage of up to 30minutes while each router is restarted.

  • The planned works have now been completed.

  • Works on the upgrade have now started. Services should resume shortly.