InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

3rd November 2021

No incidents reported

2nd November 2021

Liverpool Copperas House

We are aware of an outage in the Copperas House building within Liverpool. The building management have been having works completed within the service area of the building. It has become apparent of damage caused to cabling on the 4th floor and above.

Replacement cabling has been ordered and engineers will visit 03/11 to restore sevices.

  • Service was restored.

    • 1st November 2021

    No incidents reported

    31st October 2021

    No incidents reported

    30th October 2021

    No incidents reported

    29th October 2021

    Manchester DDOS

    We are aware of a DDOS attack affecting the Manchester network. We are currently routing traffic to resolve this issue.

  • Our network team have managed to re-route the affected traffic and all services are flowing as normal.

    • 28th October 2021

    North Lincolnshire Planned Software Upgrade

    Planned software upgrades are being undertaken on our core routers connecting the rural villages within North Lincolnshire. This may cause an outage of up to 30minutes while each router is restarted.

  • The planned works have now been completed.

  • Works on the upgrade have now started. Services should resume shortly.