Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
31st October 2021
No incidents reported
30th October 2021
No incidents reported
29th October 2021
ManchesterDDOS
We are aware of a DDOS attack affecting the Manchester network. We are currently routing traffic to resolve this issue.
Our network team have managed to re-route the affected traffic and all services are flowing as normal.
28th October 2021
North LincolnshirePlanned Software Upgrade
Planned software upgrades are being undertaken on our core routers connecting the rural villages within North Lincolnshire.
This may cause an outage of up to 30minutes while each router is restarted.
The planned works have now been completed.
Works on the upgrade have now started. Services should resume shortly.
