All systems are operational

Stickied Incidents

21st October 2025

Liverpool Network Maintenance Window - 2309011

Engineers will be completing essential Maintenance on our Network, impacting services to some of our customers in Liverpool

Maintenance Reference: 2309011

Date - 21/10/2025 23:00 - 22/10/2025 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

18th October 2021

No incidents reported

17th October 2021

No incidents reported

16th October 2021

No incidents reported

15th October 2021

Liverpool Liverpool - Wolstenhome/NorfolkHouse/L1

We are aware of Emergency Works relating to the electricity supply within one of our Points of Presence. This will cause a small outage for up to 15minutes. We are working with our Third-Party supplier to do this in a controlled manner to ensure service returns as quickly as possible.

  • Service outage and restored within 60seconds. Service Operational.

  • 14th October 2021

    No incidents reported

    13th October 2021

    No incidents reported

    12th October 2021

    No incidents reported