InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

23rd June 2021

No incidents reported

22nd June 2021

No incidents reported

21st June 2021

North Lincolnshire Barton Partial Outage

Reports of outages in certain areas. Investigating

  • We are closing the monitoring of this case now services were restored by the Fibre Operator.

  • The link damage has been identified and repaired. Traffic is now going via the repaired link and are monitoring for any performance issues before marking this issue as resolved.

  • Traffic has now been routed via an alternative link so service has been restored to customers. Advising customers whose service has not automatically restored to restart their router. Speeds may be impacted while the service is routed differently.

  • A problem has been found with the incoming fibre link from London. Engineers are now trying to locate that issue. We are re-routing traffic via an alternative link as quickly as possible to restore service for those affected.

    • 20th June 2021

    No incidents reported

    19th June 2021

    Ulceby - Reported Slowness Issues.

    We have been alerted to some performance related issues in the Ulceby area. Our Team is investigating this at the present time.

  • Our team identified the issue relating to the speed issue. Our team has replaced the damaged equipment which we believe was damaged due to the recent power outages.

    Additionally we have installed some new battery systems with additional surge protection which should withstand the unusual power situation in the local community.

    Anyone who now remains with issues should get in touch.

  • Our team is currently trying to locate the source of the issue still. They have advised we may need to disrupt service to help resolve the issue. We are waiting more information back shortly.

    • 18th June 2021

    No incidents reported

    17th June 2021

    No incidents reported