InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

19th May 2021

No incidents reported

18th May 2021

North Lincolnshire - Router Upgrade

During a scheduled window of 12AM and 2AM we will be upgrading the software on the routers in Barton,Barrow, Ulceby (North Lincolnshire). During this time you may notice your internet connection drop out for up to 5minutes while our core routers are rebooted.

Justification of Works: Upgrade routers to latest long-term software release.

  • Software upgrade has been completed successfully.

    • 17th May 2021

    No incidents reported

    16th May 2021

    No incidents reported

    15th May 2021

    No incidents reported

    14th May 2021

    No incidents reported

    13th May 2021

    Liverpool Brunswick Park

    Our engineers are currently working ahead of schedule in the installation of the new fibre services to Brunswick Park, this means that we can progress with the resolution long term much quicker.In light of this please be advised that at 22:45 we will be conducting some maintenance on the network at Brunswick Park. Services are expected to be offline for approx 1.5hours.

  • Great News! We have been monitoring our network and can advise everything has returned to normal. We will continue to monitor over the next few days. There is some follow up works to be completed to take full advantage of the upgrade works. We will announce these works at a later date.

  • Our engineers have now completed the first stage of the upgrade works. Other works will continue into the night however should cause very minimal disruption.