All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

11th February 2021

Liverpool Stuck Sessions - Brunswick Park

While attending an emergency outage our engineers have identified an issue with an item of hardware serving Brunswick Park. Our engineers are currently investigating this.

  • Our engineer has exchanged the hardware and service is now restored.

    • 10th February 2021

    No incidents reported

    9th February 2021

    No incidents reported

    8th February 2021

    No incidents reported

    7th February 2021

    No incidents reported

    6th February 2021

    Manchester - MANOC 4 Unexpected Core Router Reboot

    Our monitoring system have detected an unexpected core router reboot in our Manchester Datacenter.

    On engineers are coordinating with the datacenter to ascertain the cause of both power feeds dropping. An update will be available shortly.

    This is affecting some sites in Manchester and Liverpool

  • Our datacenter operator has now confirmed the power issue has restored. This was caused by a power serge which has affected both A+B Feeds.

    • Manchester Emergency Equipment Replacement - Transmission House

    Our monitoring systems have identified an issue with an item of hardware within the building. Our engineers are in attendance to replace the faulty equipment. During the exchange users may loose internet for up to 20minutes.

    More information will follow.

  • The affected equipment has been replaced.

  • Our engineers have arrived on-site. Preparations are now underway to exchange the equipment with minimal downtime.

    • 5th February 2021

    No incidents reported