InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
Some systems are experiencing issues

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

10th February 2021

No incidents reported

9th February 2021

No incidents reported

8th February 2021

No incidents reported

7th February 2021

No incidents reported

6th February 2021

Manchester - MANOC 4 Unexpected Core Router Reboot

Our monitoring system have detected an unexpected core router reboot in our Manchester Datacenter.

On engineers are coordinating with the datacenter to ascertain the cause of both power feeds dropping. An update will be available shortly.

This is affecting some sites in Manchester and Liverpool

  • Our datacenter operator has now confirmed the power issue has restored. This was caused by a power serge which has affected both A+B Feeds.

    • Manchester Emergency Equipment Replacement - Transmission House

    Our monitoring systems have identified an issue with an item of hardware within the building. Our engineers are in attendance to replace the faulty equipment. During the exchange users may loose internet for up to 20minutes.

    More information will follow.

  • The affected equipment has been replaced.

  • Our engineers have arrived on-site. Preparations are now underway to exchange the equipment with minimal downtime.

    • 5th February 2021

    No incidents reported

    4th February 2021

    No incidents reported