InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

7th February 2021

No incidents reported

6th February 2021

Manchester - MANOC 4 Unexpected Core Router Reboot

Our monitoring system have detected an unexpected core router reboot in our Manchester Datacenter.

On engineers are coordinating with the datacenter to ascertain the cause of both power feeds dropping. An update will be available shortly.

This is affecting some sites in Manchester and Liverpool

  • Our datacenter operator has now confirmed the power issue has restored. This was caused by a power serge which has affected both A+B Feeds.

    • Manchester Emergency Equipment Replacement - Transmission House

    Our monitoring systems have identified an issue with an item of hardware within the building. Our engineers are in attendance to replace the faulty equipment. During the exchange users may loose internet for up to 20minutes.

    More information will follow.

  • The affected equipment has been replaced.

  • Our engineers have arrived on-site. Preparations are now underway to exchange the equipment with minimal downtime.

    • 5th February 2021

    No incidents reported

    4th February 2021

    No incidents reported

    3rd February 2021

    No incidents reported

    2nd February 2021

    No incidents reported

    1st February 2021

    No incidents reported