Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
30th November 2020
LiverpoolLiverpool - Chatham Place
Our remote monitoring software has detected a partial outage which is currently being investigated by engineers.
Our engineers have located the fault and now restored service.
Engineers will update us again in 30 minutes
We have dispatched a team of engineers to site to assist the engineers working remotely to identify the issue causing login issues and lack of internet services affecting Queensland Place clients
29th November 2020
No incidents reported
28th November 2020
No incidents reported
27th November 2020
No incidents reported
26th November 2020
ManchesterManchester Transmission House
Our monitoring systems have identified an outage within the Transmission House building. We are working with building management to investigate.
This was related to a power outage within the building. The on-site team have now restored power and services are back online.
