All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

30th November 2020

Liverpool Liverpool - Chatham Place

Our remote monitoring software has detected a partial outage which is currently being investigated by engineers.

  • Our engineers have located the fault and now restored service.

  • Engineers will update us again in 30 minutes

  • We have dispatched a team of engineers to site to assist the engineers working remotely to identify the issue causing login issues and lack of internet services affecting Queensland Place clients

    • 29th November 2020

    No incidents reported

    28th November 2020

    No incidents reported

    27th November 2020

    No incidents reported

    26th November 2020

    Manchester Manchester Transmission House

    Our monitoring systems have identified an outage within the Transmission House building. We are working with building management to investigate.

  • This was related to a power outage within the building. The on-site team have now restored power and services are back online.

    • 25th November 2020

    No incidents reported

    24th November 2020

    No incidents reported