InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

5th November 2020

No incidents reported

4th November 2020

Liverpool Outage - Parliament Place

We are currently aware of an issues with the Parliament Place building within Liverpool. Our engineers are currently investigating the issue at present.

  • Our engineers attended at 1:30am and completed and exchange of the equipment.

  • We believe the outage is due to a hardware related issue. Our engineers are working with building management to arrange access to resolve.

  • 3rd November 2020

    No incidents reported

    2nd November 2020

    No incidents reported

    1st November 2020

    No incidents reported

    31st October 2020

    No incidents reported

    30th October 2020

    No incidents reported