Our monitoring systems and customer reports have made us aware of a full service outage in areas of the North West. Updates to follow
We are watching a number of services restore
Update from the Backhaul Provider:
"We are aware of a network outage currently affecting multiple services. Our support team is actively investigating the issue, and an update will be shared as soon as possible.
Thank you for your patience.
We apologise for the inconvenience caused."
We will continue to push for updates and apologise for the impact that this is having on our customers. Updates to follow
We have identified that the fault is as a result of losing one of our major backhaul providers in the region. We have contacted them and raised a fault. Updates to follow
