Some systems are experiencing issues

Stickied Incidents

25th February 2026

OFNL - Suspected National Outage

We are currently receiving high levels of reports of issues from our OFNL Customers across the nation. At this time, OFNL haven't declared a Maintenance incident however we are raising this with them. Updates to follow

  • Update from OFNL's Status page:

    385661: INCIDENT AFFECTING INTERNET SERVICES
    Last updated:(25 Feb 2026 14:13hrs) Status: Currently open. Location: Multiple locations. We have a network incident across multiple areas affecting internet services. Our team are looking into this and will provide an update by 16:00.

    Please do not reset your equipment. No updates for this incident yet.

    Our management team are in touch with the OFNL Wholesale team to establish the reason for this outage to keep our customers informed. At this time, we are seeing a large proportion of sessions online and operational at this time. Update to follow

  • We are seeing that a large proportion of sessions have been restored. We are currently in communication with OFNL to establish the route cause of the outage. Update to follow

  • We have confirmed with our fellow OFNL Suppliers that this issue is within the OFNL Network and that these issues are being seen widespread across the nation. We are awaiting an update on the incident cause from OFNL and will provide updates as and when we have them from OFNL

  • Past Incidents

    18th September 2016

    No incidents reported

    17th September 2016

    No incidents reported

    16th September 2016

    No incidents reported

    15th September 2016

    No incidents reported

    14th September 2016

    No incidents reported

    13th September 2016

    No incidents reported

    12th September 2016

    No incidents reported