Our monitoring and customer reports indicate a full loss of service to customers in South Ferriby, Saxby, Horkstow, Worlaby and Bonby. Updates to follow
Our third-party backhaul provider has been in touch and confirmed that they have located an issue affecting our circuits.
A Major Incident has been declared, and their Management and Network Teams have been engaged to investigate the issues further.
Updates to follow
Unfortunately, at this time, we do not have a further update to provide. We have requested an update from our third-party backhaul provider and will provide an update as soon as possible. We apologise profusely for any inconvenience caused by this extended outage.
Investigations have found that our Backhaul Provider for this area is experiencing an issue. Our team have raised a fault and is awaiting an update.
