Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
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Stickied Incidents
4th August 2026
OFNL FTTPOFNL Customer Connectivity
We are receiving multiple reports of loss of service on our OFNL customer connections. We are investigating with updates to follow
All sessions have now been restored and appear stable. This incident remains open whilst we continue to monitor services closely and determine the reason for the outage. Update to follow
We have seen a large number of sessions have now been restored. We are watching service restoration very closely, and our teams are working to establish a reason for the brief service drop
