Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.
Maintenance Reference: 2309014
Date - 24/08/2026 23:00 - 25/08/2026 06:00
All impacted customers have been contacted via email and provided with a description of the works.
We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.
Preparations are complete ahead of this evening's window, and engineers are preparing for a 23:00 work start. In an effort to keep disruption to a minimum, our engineers will continue to conduct as much non-service-impacting work as possible in the earlier stages of the window. We will provide an update when service-impacting works are set to commence
Non-service-impacting preparatory works have now commenced ahead of this evening’s planned maintenance.
We will continue to provide updates as preparations progress and as we approach the start of the maintenance window.
