We are aware of an ongoing disruption affecting Microsoft 365 and associated Microsoft online services.

We would like to reassure customers that InternetTY's broadband network and core infrastructure are operating normally and are not affected by this incident.

Customers may experience difficulties accessing Microsoft services, including Outlook, Teams and other Microsoft 365 applications. These issues originate outside of InternetTY's network and are not related to your broadband connection.

Potential Impact on Customer Support

While the majority of InternetTY's core customer service and network management systems are self-hosted and remain operational, some third-party platforms and management portals are currently inaccessible or experiencing disruption.

This may temporarily limit our ability to perform certain diagnostics, access information or progress support enquiries involving external providers, including OFNL.

Our Customer Services and Network Operations teams remain available and will continue to provide support as normal wherever possible. However, some investigations may take longer or require further action once the affected third-party services have been restored.

We will continue to monitor the situation and provide further updates if there are any significant changes to the impact on our operations.

There is no known impact to InternetTY's broadband connectivity, and customers do not need to take any action regarding their connection.