InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

5th April 2026

No incidents reported

4th April 2026

No incidents reported

3rd April 2026

No incidents reported

2nd April 2026

No incidents reported

1st April 2026

No incidents reported

31st March 2026

North Lincolnshire - Service Outage

We have just seen a Network Alarm for various services in North Lincolnshire. Customers in Barton Upon Humber and Barrow upon Humber saw a brief interruption to services before traffic was routed via alternative routes. We are still seeing a full service outage for customers in Saxby, Horkstow, South Ferriby, Worlaby and Bonby. Updates to follow

  • All Services have been restored. We have received an update from the third-party backhaul provider that there was a localised issue. We will continue to monitor services, and if there is a further outage, this incident will be reopened.

    We have requested a Full reason for the outage report from the provider in question and will continue to push to ensure all required changes are made to mitigate any future occurrences.

  • We are watching service restoration

  • We have identified the outstanding fault as an issue with a third-party backhaul provider to the area. We have raised this issue with them and are awaiting a further update. Updates to follow

    • 30th March 2026

    No incidents reported